Navigating the treacherous
waters of client interaction can be just as important to your business as a
great design concept.
The way clients perceive
interactions with your firm defines their experience and is a reflection of the
entire business. Is the client enjoying the design process? Are you
giving them opportunities to sing your praises? Creating a premier client
experience through guided and strategic interactions transforms a design
project from a daily grind to a grand adventure and creates opportunities for
the client to promote you and your work in ways that are exciting and
authentic.
Learn the nuances of effective
client communication this Wednesday as internationally recognized interior
designer Scot Meacham Wood hosts session 2 of our Designed to Inspire Summer
Designer Workshop Series: Managing the Client Experience. Come get involved and
learn tips to not only help your projects run smoothly but also be able to
communicate in a way that turns your clients into brand advocates.
Learn how to:
Communicate project status in a way
that consistently highlights what’s going right
Best communication tactics and
strategies for when things go wrong
Creating sound bytes and talking points
that allow clients to promote you that are aligned with your brand
Make the process of design an enjoyable
experience for the client through guided interactions and communication
techniques
There are only a few seats left, buy your ticket here
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